Hot Tub Repair FAQ

Yes — the diagnostic is a flat $100, credited 100% to your repair if you approve the work. It only covers our time if you decide not to proceed. See our upfront pricing.

Probably not — and we'd rather be the best. We're a local shop that uses quality parts and stands behind every repair, so the fix lasts. Our pricing is fair and fully upfront, with the $100 diagnostic credited 100% to the work.

Same-day across most of Palm Beach County. Because we only serve this one county, we give you a real arrival window instead of a vague all-day wait.

All of Palm Beach County only — Boca Raton, Delray, Boynton, West Palm Beach, Jupiter, Wellington and the coastal towns. Staying local is how we stay same-day. See our service area.

Balboa, Gecko, Waterway, Sundance, Jacuzzi, Hot Spring and most others — including orphaned big-box tubs like Lifesmart, AquaRest, Essential and Bullfrog that no longer have a local dealer. See all brands we service.

Three systems: the heater that warms your water, the pump that moves it, and the control panel that runs the spa. Specializing in these is why we're fast and rarely stumped. We don't do shell leaks or plumbing.

Incoloy is the standard element and costs less. If you run a salt-water (chlorine-generator) system, a Titanium element resists corrosion far better and lasts much longer in Florida water — a bit more upfront, well worth it on salt tubs.

We fix pump-side leaks and flow problems — shaft seals, wet-end o-rings and unions, air locks, and weak or dead jets caused by a failing pump. We do not chase leaks inside the shell or do any piping or plumbing repairs — that's outside our heater, pump and control-panel scope, and we'll tell you honestly at the diagnostic.

We take standard payment at the time of service, and for larger heater-assembly or high-horsepower pump jobs we offer financing so you can pay over time. [NEEDS REAL DATA: accepted payment methods — e.g. cards, cash, checks].

Yes. Our work is backed by a workmanship guarantee, and the new parts we install carry their manufacturer's warranty. [NEEDS REAL DATA: workmanship warranty term].

Leave the breaker off and call us. A repeated trip usually means a grounded heater element or a shorted pump motor — both are a shock and fire risk, and both are repairs we do. Don't keep resetting it; flipping it back on can make the damage worse. Call or text (561) 794-1557 and see tripping breaker.