Hot Tub Repair FAQ
Quick, honest answers to the questions we hear most — about our $69 diagnostic, flat-rate pricing, what we service, and what to do right now if your tub is acting up.
Answers before you call
Yes — the diagnostic is a flat $69, credited 100% to your repair if you approve the work. It only covers our time if you decide not to proceed. See our flat-rate pricing.
Bring us a legitimate written quote for the same repair and we'll beat it. Published flat-rate pricing is our whole model — we'd rather win on price than hide it.
Same-day across most of Palm Beach County. Because we only serve this one county, we give you a real arrival window instead of a vague all-day wait.
All of Palm Beach County only — Boca Raton, Delray, Boynton, West Palm Beach, Jupiter, Wellington and the coastal towns. Staying local is how we stay same-day. See our service area.
Yes — fully licensed and insured in Florida, and every repair is quoted flat-rate before we start. [NEEDS REAL DATA: FL license number].
Balboa, Gecko, Waterway, Sundance, Jacuzzi, Hot Spring and most others — including orphaned big-box tubs like Lifesmart, AquaRest, Essential and Bullfrog that no longer have a local dealer. See all brands we service.
Incoloy is the standard element and costs less. If you run a salt-water (chlorine-generator) system, a Titanium element resists corrosion far better and lasts much longer in Florida water — a bit more upfront, well worth it on salt tubs.
We fix pump-side leaks and flow problems — shaft seals, wet-end o-rings and unions, air locks, and weak or dead jets caused by a failing pump. Plumbing leaks deep inside the shell or jet-body replacements may be outside our heater-and-pump scope; we'll tell you honestly at the diagnostic.
We take standard payment at the time of service, and for larger heater-assembly or high-horsepower pump jobs we offer financing so you can pay over time. [NEEDS REAL DATA: accepted payment methods — e.g. cards, cash, checks].
Yes. Our work is backed by a workmanship guarantee, and the new parts we install carry their manufacturer's warranty. [NEEDS REAL DATA: workmanship warranty term].
Leave the breaker off and call us. A repeated trip usually means a grounded heater element or a shorted pump motor — both are a shock and fire risk, and both are repairs we do. Don't keep resetting it; flipping it back on can make the damage worse. Call or text (561) 555-0143 and see tripping breaker.
Talk to a real tech today.
Flat-rate. Same-day. $69 diagnostic credited 100% to your repair.
Send a callback request
Tell us what's wrong and we'll call you back — usually within the hour during business hours.
Quote request sent
We'll call you back within the hour. Hot tub out cold right now? Call us at (561) 555-0143.